D E Signature Tee

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Additional non-returnable items: Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your bank account or credit card or original method of payment, within a certain amount of days. Late or missing refunds (if applicable) If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially processed. Next contact your bank. There is often some processing time before a refund is processed. If you've done all of this and you still have not received your refund yet, please contact us at demeterentertainment2022@gmail.com Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at demeterentertainment@gmail.com Gifts If the item was marked as a gift when purchased and shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item. For more information contact our team: Email: demeterentertainment2022@gmail.com Web: www.deentertainment.live Ph: 021 178 2777

• We aim to have all orders dispatched within 2 working business days of receipt of the order. If there are any problems with achieving this we will contact the customer directly to inform them of when to reasonably expect delivery of their ordered products. • Deliveries will be made by a carrier instructed by us to the address stipulated in your order. • If we ourselves are not able to deliver your Goods within 10 days of the date of your order, we shall notify you by e-mail and/or phone call to arrange a later date for delivery and giving you the option of cancelling your order. • We may deliver the Goods in instalments if they are not all available at the same time for delivery. We will inform you by email if this is the case. • Goods are sent at our risk until delivered to the address you have given to us. • We will send you a message by email to tell you when and how we have dispatched your order. • We endeavor to get our products out to our valued customers as soon as possible. Please allow 2-7 working days from date of your order for delivery in New Zealand and 8-24 working days for overseas orders. • Due to Covid-19 restrictions and increases in parcel volumes with both local and international shipping companies, there may be delivery delays beyond our control. For more information contact our team: Email: demeterentertainment2022@gmail.com Web: www.deentertainment.live Ph: 021 178 2777